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PGS RHONE ALPES
Rue du Mollaret 55
38291 St Quentin Fallavier
France
www: www.groupepgs.com
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Phone: +33 474 94 56 50
Fax: +33 474 82 48 89
Email:
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Our customers' satisfaction remains a majr objective for our strategy. Our goal for global quality at the lowest cost is the response to all essential issues of:
- reliability: the capability of our products to maintain a good level of quality over time;
- durability: the search and application of long lasting product components;
- respect for standards and specifications: the strict application of regulations that control the pallet production process
- respect for the specified performance: ensuring the capability of our products to carry out their essential functions for which they were built
- availability: keeping permanent stocks for the delivery of required products within the requested timeframe;
- reactivity: the capability to react quicklt to all typoes of request
The official commitment of the management of PGS is illustrated by a Quality and Services Chart that expresses the 4 guarantees on which it relies on: listening/reactivity/capabilities/trust and that summarizes the main goals pursued by management. It is very useful as long as it allows the durability of the all the procedures undertaken and the declaration of the importance that is given to it by management.
We always take the time to do things well for our customers!
For more information: download our quality and services chart
At PGS, to succeed in quality is not only to produce excellent products or to offer the best services; its all about building up a methodical company culture that is practiced on a daily basis.
La satisfaction de nos clients demeure un objectif majeur de notre stratégie. Cet objectif de qualité totale au moindre coût qui est le nôtre, c'est la réponse aux préoccupations essentielles de :
•fiabilité : l'aptitude de nos produits à maintenir un bon niveau de qualité dans le temps ;
•durabilité : la recherche et la mise en oeuvre de composants produits pérennes dans le temps ;
•respect des normes et cahiers des charges : l'application rigoureuse des règles fixant le processus de fabrication des palettes ;
•respect de la performance spécifiée : l'assurance de la capacité de nos produits à réaliser les fonctions essentielles pour lesquelles ils ont été conçus ;
•disponibilité : la tenue de stocks permanents pour la livraison des produits recherchés dans les délais impartis ;
•réactivité : la capacité à réagir vite à tous types de demande.
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